Privacy Policy (Personal Information Protection Policy)

LLC Mai Connect (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as “the Service”).

Article 1 (Definition of Personal Information)

“Personal information” refers to “personal information” as defined in the Act on the Protection of Personal Information, meaning information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, or information that can be easily collated with other information to identify a specific individual.

Article 2 (Methods of Collecting Personal Information)

The Company may ask for personal information such as name, company name, email address, and phone number when users use the Service or make inquiries.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

• To provide and operate the Company’s services
• To respond to user inquiries (including identity verification)
• To deliver new features, updates, and other information about services being used by users
• To contact users as necessary for maintenance, important notices, etc.
• Purposes incidental to the above purposes of use

Article 4 (Third-Party Disclosure of Personal Information)

The Company will not provide personal information to third parties without prior consent from users, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information and other laws.

• When required by law
• When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the individual
• When it is particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the consent of the individual

Article 5 (Disclosure, Correction, and Suspension of Use of Personal Information)

When the Company is requested by an individual to disclose, correct, add to, delete, or stop using personal information, the Company will do so without delay. However, this does not apply when the Company is not obligated to disclose, etc. under the Act on the Protection of Personal Information or other laws.

Article 6 (Contact Information)

Please direct inquiries regarding this Policy to the following contact:

Address: 6-52-2-310 Kitayamada, Tsuzuki-ku, Yokohama
Company: LLC Mai Connect
Representative: Phan Thi Phuong Mai